Access Mapping
A certified Vivo integrator maps every access zone in your building — residential floors, commercial lobbies, parking levels, amenities, and service entrances. One visit. No commitment required.
MIXED-USE PROPERTIES
One building. Residents, tenants, and the public — all through the right doors.
Mixed-use properties run three different access realities under one roof. Vivo Control manages all of them from a single platform — without a single keycard, a single spreadsheet, or a single call to IT.
PROBLEM / SOLUTION
Three tenant types. Three sets of rules. Zero unified system.
Residents need 24/7. Office tenants need floors. Retail customers need nothing past the storefront.
Most buildings try to solve this with layered keycard systems that no one fully understands. Credentials pile up. Former tenants still have access. Nobody knows who’s where. Vivo gives each user exactly the access their role requires — and nothing more.
See solutionParking is the most contested real estate in the building.
Residents pay for assigned spots. Retail customers use validated parking. Office tenants have their own allocation. Without a platform, parking management means clipboards, calls, and confrontations. Vivo ties parking access directly to unit, lease, and schedule — enforced automatically.
See solutionOne maintenance team. Four access systems to navigate.
Your facilities team carries a keyring that looks like a prop from a 1990s action film. Every vendor, every contractor, every after-hours repair requires a manual access override. Vivo issues time-bound digital passes for every contractor — logged, limited, and automatically expired when the job is done.
See solutionFEATURES
Every zone. Every user type. One platform.
01
Zone-Based Access Control
Define exactly who accesses what — by floor, wing, amenity, parking level, and time. Residents, office tenants, retail staff, and visitors each live in their own access layer.
02
Elevator & Floor Control
Restrict elevator access by user type and time of day. Residents reach their floor. Office tenants reach theirs. Nobody ends up somewhere they shouldn’t be.
03
Visitor & Contractor Management
Pre-register guests, delivery couriers, and contractors before they arrive. Time-bound access that expires automatically. Every visit logged with identity and timestamp.
04
Parking Access Management
Tie parking credentials to unit, lease type, and schedule. Validated retail parking managed from the same dashboard. No separate system. No separate team.
05
Retail & Commercial Lobby
Public-facing areas stay open. Back-of-house stays locked. Vivo manages the boundary between public access and secured zones without a guard at every door.
06
Unified Manager Dashboard
Every zone, every user, every access event — one screen. Multi-property and multi-tower support included. Your entire portfolio, managed from one login.
HOW IT WORKS
Complex building. Simple rollout. Under 48 hours.
Install & Configure
Hardware installed at each access point. Access rules configured by zone, user type, and schedule. No new wiring. No construction. No disruption to tenants or daily operations.
Onboard by User Type
Residents, office tenants, retail staff, and building management each receive tailored onboarding. App active in under 5 minutes per user. No training session required.
Full Control
Your team manages every zone, every user, and every access event from one dashboard. Add tenants, remove former employees, issue contractor passes — in seconds, from anywhere.
USE CASES
Built for the complexity that comes with mixed use.
CASE 01
Residential tower above a retail podium
Residents enter through a dedicated lobby. Retail customers access ground-floor stores through a separate public entrance. Neither zone ever touches the other.
CASE 02
Office building with ground-floor hospitality
Office tenants badge in from 7am to 9pm. Restaurant staff access the kitchen entrance from 6am. Event guests receive time-bound passes for the event floor only. One building. Three access realities. One platform.
CASE 03
Residential development with co-working and retail
Residents book the co-working lounge through the app. External co-working members access only their designated floor. Retail customers never get past the ground level. Every user exactly where they belong.
TRUSTED ACROSS THE REGION
Trusted by mixed-use developers and operators across the U.S. and Caribbean.
134+ Properties Live
99.9% Platform Uptime
< 48h Average Install Time
"Vivo replaced four vendors with one platform — without trenching a single cable. We were skeptical. We were wrong."
Marco Salinas Board President · Costa Vista, Cartagena
"Visitor management used to be three phone calls per guest. Now residents send a QR code from their couch. Our guards thank us every week."
Ana Martínez Property Manager · Hacienda San José, Guaynabo PR
"We retired 870 fobs in two weeks. Zero replacements since. Residents prefer their phones — we should have done this five years ago."
Roberto Castillo HOA Director · Lakeside Estates, Miami FL
"Two contractors crossed each other at our gate at 7 a.m. Both had passes. Both were verified. That used to be impossible without a guard."
Patricia Reyes Board Treasurer · Vista del Mar, Bayamón PR
BOOK A DEMO
Let’s map your building together.
Mixed-use properties have more moving parts than any other building type. Our senior integrators specialize in exactly this. Book a demo — they’ll map your access zones and send a clear proposal within 72 hours.