Real communities. Real results. No stock photos.

Costa Vista was running a legacy button intercom, a separate CCTV system, a spreadsheet for amenity bookings, and a guard with a clipboard for visitor management. Four vendors. No audit trail. No unified view of what was happening in the community.

• ·All four systems replaced by Vivo — single platform, single dashboard
• ·Zero new wiring — existing infrastructure reused
• ·Full installation completed in 3 days
• ·Guard clipboard eliminated — replaced by pre-registered digital visitor passes
• ·Amenity bookings moved to resident app — zero disputes since go-live

Brickell Reserve had a high-end lobby and a visitor entry process that contradicted it. Guards logged visitors by hand. Residents buzzed people in blind. Couriers left packages at the front desk because no one answered the intercom. Front desk staff spent four hours a day on access management.

• ·Video intercom at main lobby — residents answer from smartphone
• ·QR visitor passes — guests pre-registered before arrival
• ·Courier one-time codes — packages delivered without front desk involvement
• ·Front desk time on access: 4 hours/day → under 20 minutes

Hacienda del Mar was spending $4,200/month on guard overtime driven entirely by visitor management. Guards manually logged every visitor, called residents for every unregistered guest, and managed a paper directory that was three years out of date.

• ·Visitor pre-registration via resident app — guards no longer call residents for expected guests
• ·Digital resident directory — self-managed, always current
• ·Remote gate override for managers — no guard required for known deliveries
• ·Guard role shifted to patrol and incident response

A 12-floor mixed commercial tower with 8 tenants running their own keycard systems. Building management had no visibility into after-hours access, no way to deactivate former employees across tenants, and no unified audit trail for the building.

• ·Building-wide mobile credentials — all 8 tenants on one platform
• ·Floor-level elevator control — each tenant’s floors locked to their credentials
• ·After-hours access rules set per tenant from building dashboard
• ·Former employee deactivation: building manager handles in seconds, no tenant IT involvement needed

Developer brought Vivo in during design phase — before electrical was finalized. Vivo’s specification team worked with the architect and electrical contractor to position every access point, run the right conduit, and plan the platform configuration before ground broke.

• ·Access control specified at design — zero retrofit cost at CO
• ·All 224 units live on app credentials before move-in day
• ·Amenities operational from day one — pool, gym, and parking all on platform
• ·HOA inherited a fully configured system — no setup project at handoff